Ambition to restore position in the insurance market triggered a cultural change
The senior management team for the region experienced many changes in people and needed to create alignment and accountability cadence across the team. The themes they wanted to work on were: Walking the talk, Winning the war for talent, Being thought leaders, attracting enviable clients, Setting the bar for quality
They wanted to shift from short-term fire-fighting to having a shared long-term perspective as a leadership team
Approach
Innovative workshop design focusing on fundamental shifts at all three levels of organization, team and individual
Focus on embedding new mindsets into actual leadership behaviors and actual business actions at the local level
Common workshop content to develop cross-organizational understandings and common language system – tailored to specific development needs of different teams
Developed internal facilitators through a train-the-trainer approach
Integration of ‘soft’ leadership and mindset shifts with ‘hard’ new ways of working and new business priorities
Impact
“We’ve come together for quarterly team retreats but having you facilitate our session truly helped bring real conversations I the room"
Renewed commitment to purpose
Collaboration and courageous conversations increased
